Keith is an excellent account executive and always willing to help answer any questions or concerns - Debi - Lancaster, NY
Keith was excellent - John - STATEN ISLAND, NY
Keith Russell is one of the best, if not they best AE I've worked with in my 20+ years in the business. He's knowledgeable about Caliber loan products and he answers his phone Monday - Sunday. If I have to leave a message, he get back asap and usually within about 5 min. Matt Short - Matthew T - Clarence Center, NY
Great Experience form start to finish. - William - Buffalo, NY
Love working with Keith! - Nancy - Oswego, NY
files seem to have a lot more conditions than other lenders - Michelle - Albany, NY
Keith told me about the expedited sprint/go programs and we closed a loan in 29 days. Brought me back and so happy with the team. Keith was and is so valuable to our team - Ed - BINGHAMTON, NY
XXXXXXXXXXXXXXXXXXX - Todd - Fredonia, NY
Keith is the benchmark of what a rep should be!! has been my rep for 32 years!! - Paul - Williamsville, NY
As always, Keith and his team are great to work with and are in constant contact from beginning to end. - Gerald - Gloversville, NY
very pleased with all aspects of the process - James Christopher - Ballston Spa, NY
Great Account Executive - Brian - Williamsville, NY
Keith Russell is great and he's always available when I need him for something. - Ronald - BUFFALO, NY
The loan in question another lender rejected and after talking with Keith he was confident that we could get this loan closed for my client. Client was very happy that we were able to get him the home he wanted with a great rate and service. - Kevin - LOCKPORT, NY
all good... - Martin - EAST AMHERST, NY
The only piece that I see that could be a little better is the time for funding approval. It is very hard because Attorneys have back to back closings and everyone gets antsy very quickly. - Nancy - Voorheesville, NY
Keith is the best rep we have ever had. i was also his first client in 1989!!! Keith is a rock star!!!! - Paul - TONAWANDA, NY
Keith and his team were very helpful and professional throughout the entire process. It's a pleasure working with the team. Thank you all! thank you Keith! - Joseph - Staten Island, NY
Keith and I have been working together for years and always enjoy working with him and Caliber. This last closing did not go so well and the closing department did get things fixed but it did cause a delay in closing by a day and then again later that day since closing documents were consistently incorrect. This is not a reflection on Keith, but of the closing process at Caliber. I will still use Caliber as I have had great experiences in the past and look forward to many more. - Jason - Batavia, NY
Keith is an exceptional Account Executive!!!! He goes above and beyond his duties anytime our processors have questions or issues, and does so in a very timely fashion. Much appreciated Keith, Thank You Hometown Mortgage Corp. - Gerald - AMSTERDAM, NY
Thank you for being a great TEAM to work with! - Meredith Ann - Albany, NY
Very happy, smooth process and great communication. - William - Amherst, NY
I take all my loans to Caliber especially because of Keith Russell and Kayla Holden! - James - SALEM, NY
You guys did a great job. Thank you - Petar - FULTON, NY
always a great experience - April - Buffalo, NY
Learning the portal was terrifying! But now that I am efficient on the portal , it works great! - Donna - Schenectady, NY
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