Tom is the best, he always goes above and beyond to provide excellent customer service.
- Tim
- Buford, GA
05/14/2022
Tom is excellent!
- Kathy
- Clarksville, TN
05/05/2022
Tom is great
- Jennifer
- Cumming, GA
04/29/2022
Tom is the best, always able to help and resolve any issue that comes up!
- Jessica
- Cumming, GA
04/26/2022
thank you Tom for all your help! we made the deadline :)
- Laura
- Panama City Beach, FL
04/13/2022
Tom is the bomb!!
Stephen is also a superstar!!
there are lots of new names but everyone seemed to be doing their job pretty well..
- Nathan
- Saint Augustine, FL
04/05/2022
Tom Haymes Is Amazing!
Thank You Tom As Always!!
- David
- DACULA, GA
04/01/2022
Debbie is the best CSR. She is always reaching out to get us cleared to close ASAP. You have a wonderful & knowledgeable employee. She makes my day wonderful!
- Regina
- DACULA, GA
03/29/2022
So impressed in the strides Caliber has made. SUPER fast in underwriting and initial underwrite. Never seen same day turn times! UW was SO nice and always called me directly if he had questions. The only thing I wish you could do differently was give me control of closing process so that part can be faster - but not complaints otherwise!!
- Lacey
- ALPHARETTA, GA
03/24/2022
NA NA NA NA NA
- Matthew
- Roswell, GA
03/21/2022
I have used Caliber for a lot of loans. The experience is always positive.
- Lynwood
- PONTE VEDRA, FL
03/15/2022
Tom was great, he always responds to emails quickly and helps problems solve whenever we need assistance.
- Nicole
- Panama City Beach, FL
03/14/2022
Tom always makes sure everything flows as smoothly as possible.
- Amanda
- Danielsville, GA
03/10/2022
great service from start to finish. Everyone was very pleasant to work with and professional.
- Melissa
- Hollywood, FL
02/21/2022
Tom is the best!
- Jason
- CHERRY LOG, GA
02/17/2022
Good for our first go around already have another one in the works and much more easier setup now that we went through the first one
- Lorena
- BIRMINGHAM, AL
02/11/2022
Stephen Nobles is always very responsive!
- Bobby
- Perry, FL
02/04/2022
Loan approvals were done in timely manner, but when I reached out to underwriter over email, i had to remind her couple times to get back to me.
- Elena
- Pensacola, FL
01/31/2022
Hi, when question asks about updating, yes, caliber is all right at responding when asked, had delay because underwriter did not publish conditions that was needed properly therefore myself as processor was unaware of what we were stuck on and what was needed to move forward, set us back a couple days unnessessarily, also, CSR went on vacation and had to rely on back up representative with two sets of files and that was a little more difficult. It would not have closed without Tom's involvement! he made all the difference to keep us moving and the underwriter Russell was awesome too
- Laura
- PANAMA CITY, FL
01/18/2022
This was one of the first QM loans for Caliber after the New Res merger, there was additional time needed for 3rd party investor sign off, that delayed us a bit, all good as Toms communication was excellent
- Dan
- ALPHARETTA, GA
01/17/2022
Sometimes underwriter asked the same question several times.
- Stephen
- Lawrenceville, GA
01/17/2022
Tom is my best AE by far.
- Penny
- Dauphin Island, AL
01/11/2022
Our AE is great and always there to help. The problem is the underwriter not returning emails or phone calls, when asked too. The Uw manager had to get involved and got, the job done!!! Uw manager took the time to go through the conditions and sign off. This loan was submitted with a CTC with one Uw (seller backed out) second Uw conditioned the hell out of the file, never called us and was very upsetting to say the least. The borrowers we basically homeless until, we closed on the new loan for the 2nd home they were purchasing. Thanks … we love Tom and the Uw mgr.
- Stephanie
- DOUGLASVILLE, GA
01/09/2022
no additional feedback needed. Very satisfied with the process and team members
- Underwriting
- Tallahassee, FL
12/22/2021
Thank You Tom Haymes For Your Great Help!!!
- Dwight
- Alpharetta, GA
12/16/2021
Tom is fantastic. It is always a pleasure working with him and Stephen.
- Amanda
- CALHOUN, GA
12/13/2021
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