You guys are great!
- Pamlyn
- Middleburg, FL
05/19/2022
great service!
- Luis
- MIAMI, FL
05/18/2022
James is awesome at keeping up with our files and needs!
- Deanna Sue
- Lecanto, FL
05/16/2022
James is awesome and a HUGE help, While we had issues with conditions not being cleared and system glitches. Caliber managed to bust it out and get us to closing on time. Thank you!
- Kim
- Lecanto, FL
05/16/2022
We had a few bumps along the way with conditions but we were able to close though it was about a week and a half afterwards.
- Ratzel
- Inverness, FL
05/13/2022
Thanks much!
- Linda
- Palm Bay, FL
05/11/2022
Extremely attentive and had great communication throughout the whole process.
- Maria
- Orlando, FL
05/02/2022
James Keener is the best
- Cheryl
- Port Orange, FL
05/02/2022
Everything went fine. I still find the submission process clunky.
- Michelle
- Umatilla, FL
04/21/2022
Great account rep very responsive and helpful always.
- Louis
- Spring Hill, FL
04/18/2022
Great Job Everyone!!!
- Coy
- BRONSON, FL
04/15/2022
AE Rep James Keener is great, need some improvement on Communication between the underwriter and broker takes to long for the underwriter to reply back by email or call to discuss issues on file. Christina Buchanan did a great job on closing side.
- Susan
- Valrico, FL
04/14/2022
I love using Caliber but we need to get those rates in line with other lenders so I use you exclusively.
- Chad
- Palmetto, FL
04/11/2022
James is a fantastic AE! He is very helpful. Most of the issues with this file were the borrower's fault, not Caliber.
- Deborah
- Apopka, FL
04/08/2022
great closing
- Carole
- Riverview, FL
04/08/2022
Thank you for the opportunity to tell Caliber how much we appreciate James and his team! He is always willing to go above and beyond. Always fanastic service!
- Erica
- Orlando, FL
04/07/2022
James has been very helpful in getting answers or clarification when needed. Things are moving much more smoothly since we had a new CRM assigned to our files.
- Justin
- Clearwater, FL
04/07/2022
I am very happy with the assistance that James provides and he is the main reason I have shifted almost all my loans over to Caliber recently. Unfortunately, I was disappointed in the initial underwriting. The file had to be switched from primary to investment early on after the borrower saw the error on the initial disclosures. New findings were not ran until approximately 2 weeks later, right before the closing date. This caused a few last minute conditions that delayed closing and hurt my relationship with my referral realtor partner. I will say Jonathan was responsive the last couple of days after we were conditioned at the last minute under the investment findings.
I would strongly recommend having the initial underwriting reviewed by a senior UW, similar to the CTC review process. This is not the first time underwriting has been sub par initially.
- Robert
- Hudson, FL
04/05/2022
The entire process was smooth and stress free!! thank you james. I cant wait to keep sending loans your way.
- Angelica
- Miami, FL
04/04/2022
I love my team!! James and Debbie are the best!!! Always ready to help me. Thank you!
- Veronica
- Winter Haven, FL
04/04/2022
The appraisal took too much.
And the submission portal is a little bit confusing.
But the Live support is helpful.
- Xiying
- Tampa, FL
04/04/2022
We have only been working with James for a few months now.
We find James to be a very responsive account representative. We are very happy that he was assigned to our account.
- Michael
- Orlando, FL
04/04/2022
Answers were provided timely. Great experience as usual
- Neil
- Lakeland, FL
04/01/2022
There is no need to clarify any answer. We appreciate everything James and his team does and continues to do.
- Michelle
- Bradenton, FL
03/31/2022
James is great with communication, and very helpful
- Rhonda
- ORLANDO, FL
03/31/2022
Love working with James Keener - he went over and beyond on this one - getting it to the table and he returned calls on weekends and evenings.
- Tammie
- Tampa, FL
03/30/2022
James is the best rep and honestly the most valuable team member in every transaction. With how hard he works and and time and effort he puts into every file, he goes above and beyond for us and our entire company. Because of him and him only, we will definitely send Caliber more deals. I cannot express enough how important and helpful the role James plays, he is our #1 AE across all lenders and communicates, delivers, etc better then ANYONE. He deserves a raise honestly, I don’t know how you guys pay him but he and the CRM Stephany and AMAZING
- Rajib
- Orlando, FL
03/25/2022
We had to upload documents submitted with initial submission multiple times; underwriter continued to ask for the same docs over and over again. On another file I feel UW did not take the take to review DU Findings properly; sent us an email she received Refer/Eligible and we had to figure out why. She was inputting the Seller's Contribution on the wrong spot.
- Daneza
- Miami, FL
03/21/2022
James and his team are just great!
- Rosario
- Miami, FL
03/18/2022
Such an easy process, can't thank the team enough for helping out as much as they did!
- Cameron
- RIVERVIEW, FL
03/13/2022
Great rep, helpful and responsive. Thank you!
- Alex
- Ocklawaha, FL
03/11/2022
James Keener is a great rep - he has helped me immensely.
- Laura
- WINTER HAVEN, FL
03/03/2022
Thank you! Caliber was great!
- Tiffany
- Boca Raton, FL
03/02/2022
👍👍👍👍👍👍👍👍👍👍
- Xavier
- Ocala, FL
03/02/2022
James Keener is the best lender rep I have ever had. Followup and communication is excellent. Stephany was also awesome. Will send alot more business.
- Michel
- WINTER SPRINGS, FL
03/01/2022
We enjoy working with James Keener and Debbie Creel. They are a great team!
- Megan
- Crystal River, FL
02/28/2022
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- Deirdre
- Palmetto Bay, FL
02/26/2022
Awesome teamwork
- Sheri
- FORT MYERS, FL
02/19/2022
My rep James Keener is awesome. I am in this business over 30 years, never have I had such a knowledgeable, caring rep as James Keener.
The only thing that I would change in the process is having the funds wired as soon as the package is drawn so not to cause any delay in funding.
- Maria
- Lake Worth, FL
02/17/2022
James and Debbie were awesome to work with!
- Brett
- Brooksville, FL
02/16/2022
James was absolutely incredible! There were a few hiccups with the appraisal and changing underwriters but James was AMAZING
- Jeremy
- Gibsonton, FL
02/14/2022
Ilove Caliber!
- Deanna Sue
- Crystal River, FL
02/14/2022
Thank you James for all your help getting this to the table!
- Kim
- Crystal River, FL
02/11/2022
As loan officer I have been using Caliber from a long time to do mi loans.. I love Caliber!
- Sonia
- PANAMA CITY, FL
02/07/2022
The closing team missed the PUD in the closing docs. Had to have it signed.
- Charles
- Riverview, FL
02/02/2022
An excellent experience!
- Romy
- West Palm Beach, FL
02/01/2022
Great Job. Everyone is very professional, friendly and helpful
- Marissa
- WARRENTON, VA
01/27/2022
Thank you, James.
- Hanying
- Oxford, FL
01/22/2022
Good year to all!
- Maria
- Boca Raton, FL
01/10/2022
Loan was processed as expected. The only draw back was the time it took for the appraisal to be completed.
- Philip
- Gainesville, FL
01/04/2022
Thank you to James and the team at Caliber making this a smooth transaction!
- Terry
- North Port, FL
01/03/2022
James is the best AE, very helpful!!
- Matthew
- Miami, FL
01/03/2022
James stepped up his game as he walked in to a firestorm! Great first impressions for our office
- Louis
- Trussville, AL
01/02/2022
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