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All team members did a wonderful job. Borrower are extremely happy with his loan. Thanks again. Mr. keener - Carlos - Cape Coral, FL
09/28/2022

We love to work Our AE James. He is great!! - Ye - Winter Garden, FL
09/23/2022

My team and I just love James and his team. Debbie Creel, who is my CRM, is just so amazing. And the closing team is always so helpful. Thank you so much for all of the help and support. - Rosario - Cape Coral, FL
09/21/2022

James and Debbie Creel are awesome. They are very knowledgeable, they have a great sense of urgency. They are the best. - Megan - Dunnellon, FL
09/13/2022

Jame is always GREAT to work with - Coy - Citra, FL
09/09/2022

Love working with James and hin team. Love that we get prompt replies and they all work with us us a team to achieve the common goal of helping borrowers - Diana - Citra, FL
09/09/2022

keener is best AE - Louis - Clearwater, FL
09/08/2022

James Keener and his team are superb, it is really impressive how when a situation merits a sense of urgency, they jump on it expeditiously and get it done in time to meet a specific deadline. - Harry - Homosassa, FL
09/06/2022

James is very helpful with the case and was quick to respond to every request. Thank you so much! - Zichen - Port Charlotte, FL
09/04/2022

I'm Team Caliber. James' acquisition is the best thing that could happen to us. He is always on top of all situations and most important ... he knows MORTGAGE !! Thanks - Raul - Kissimmee, FL
08/25/2022

A+ service, as always! - Erica - Inverness, FL
08/23/2022

Thank you, as always, James, Deb and Jaimil for another smooth loan process! - LeighAnne - Lake Wales, FL
08/17/2022

Since this was our first loan with Caliber, the learning curve to navigate the portal will take time. - Philip - Saint Augustine, FL
08/15/2022

We had a very complex transaction. The Caliber team went above and beyond to correct an error that had been inherited by them after an FHA appraisal had been transferred incorrectly. The team was very responsive throughout the whole ordeal. I was very impressed! Thank you for all your help. - Christine - Sunrise, FL
08/15/2022

Team is awesome, very enjoyable. - Marissa - Spring Creek, NV
08/12/2022

Always a plesure to work with my team - Lianne - Auburndale, FL
08/12/2022

the underwriters need to do a better job looking at documents when i upload them - Ross - Miami, FL
08/11/2022

James Keener and his team are fantastic....I always try Caliber first before all other lenders! - Cheryl - Myakka City, FL
08/08/2022

s helped navigate the FHA Casefile error and we got to closing in a reasonable amount of time - Jeffrey - Orlando, FL
08/04/2022

continue working on the website to make it more user friendly - Edgar - Tampa, FL
08/03/2022

James made everything smoothly, always on top of my files making sure it goes to closing perfectly. Even at closing I needed to talk to him and he picked up the phone immediately and got the problem resolved within minutes. - Maria - ROCKLEDGE, FL
08/02/2022

James and his crew are amazing! - Kenneth - TAMPA, FL
08/01/2022

no additional clarifications needed.. - Yvolaine - ALTAMONTE SPRINGS, FL
07/25/2022

James and the Caliber team always provide excellent service. - Michael - ORANGE CITY, FL
07/25/2022

Always a pleasure great job team - Louis - BIRMINGHAM, AL
07/22/2022

Great job all - Carol - BIRMINGHAM, AL
07/22/2022

When Dave Hay and his team left Caliber for Sierra I was prepared to follow but out of habit I still had files at Caliber and kept sending in more. It didn't take long to find out that James Keener is an exceptional AE. If I could close ALL my loans with you guys I would. Unfortunately in order to stay competitive and keep deals myself I am forced to stray on some files as sometimes your rates are just not in the pocket and are way off. Other times they are great. Bottom line, James is the BEST Account Executive I have EVER worked with!! He is extremely responsive, helpful, detail oriented, personable, kind, honest, and professional and always seeks to provide service that is above and beyond!!! This guy truly deserves a raise, promotion, more accounts, or whatever can be given him for his hard work and outstanding work ethic! I was prepared to leave until I was assigned to him. There are a lot of great AE's out there but not a lot of exceptional ones! You guys are blessed to have him! - Mary - NEW PORT RICHEY, FL
07/20/2022

Caliber went above and beyond to assist us in closing a very difficult file. All parties from set up to closing were awesome. James Keener provided exceptional service and assisted throughout to make this closing happen. - Tina - Lakeland, FL
07/18/2022

My AE James Keener was excellent and did everything he could to make this process as smooth as possible. Somehow underwriting and QC became an absolute nightmare - Betty - Saint Augustine, FL
07/17/2022

James is awesome! - Brett - Webster, FL
07/15/2022

The team was great on this loan! - Angela - Jacksonville, FL
07/13/2022

I have originated loans with Caliber for many years . Has pretty much always done it right ! - Deborah - Lake Worth Beach, FL
07/12/2022

James Keener is awesome! - Carole - ZEPHYRHILLS, FL
07/08/2022

I am very pleased with my team at Caliber. - Lorie - Lakeland, FL
07/08/2022

James is the best, he really helps making sure that things get done. - Asher - Fort Lauderdale, FL
07/08/2022

Caliber is wonderful. I love working with them - Jackie - WEST MONROE, LA
06/30/2022

James Keener is great to work with! He is a very positive and knowledgeable AE!! - Donna - Jacksonville, FL
06/23/2022

Caliber is the just so amazing. What a great time! - Rosario - Zephyrhills, FL
06/20/2022

James is great, Stephany is great, closing I do not handle, underwriting has improved, communication better, One problem is having to send documents 2 and 3 times. Not sure if the underwriter does not see them or does not know they are there or they are misfiled. - Shirley - Orlando, FL
06/08/2022

James Keener is the best lender rep I've had, and I have been doing this for over 20 years. Hes responsive, professional, and very dedicated. - Michel - Saint Cloud, FL
06/06/2022

1. Blueprint is not as easy as other systems. 2. UW and CRM were excellent, kudos to them. - Simon - Hollywood, FL
06/03/2022

Thank you for the support and help!! Its not always easy but its always appreciated - Justin - Land O Lakes, FL
06/01/2022

Caliber really did a great job - Mary - Bradenton, FL
06/01/2022

I wan not working on the closing so not sure about anything related to closing after CTC is issued - Zoey - Lithia, FL
05/31/2022

Great experience - Johnny - Riverview, FL
05/28/2022

You guys are great! - Pamlyn - Middleburg, FL
05/19/2022

great service! - Luis - MIAMI, FL
05/18/2022

James is awesome at keeping up with our files and needs! - Deanna Sue - Lecanto, FL
05/16/2022

James is awesome and a HUGE help, While we had issues with conditions not being cleared and system glitches. Caliber managed to bust it out and get us to closing on time. Thank you! - Kim - Lecanto, FL
05/16/2022

We had a few bumps along the way with conditions but we were able to close though it was about a week and a half afterwards. - Ratzel - Inverness, FL
05/13/2022

Thanks much! - Linda - Palm Bay, FL
05/11/2022

Extremely attentive and had great communication throughout the whole process. - Maria - Orlando, FL
05/02/2022

James Keener is the best - Cheryl - Port Orange, FL
05/02/2022

Everything went fine. I still find the submission process clunky. - Michelle - Umatilla, FL
04/21/2022

Great account rep very responsive and helpful always. - Louis - Spring Hill, FL
04/18/2022

Great Job Everyone!!! - Coy - BRONSON, FL
04/15/2022

AE Rep James Keener is great, need some improvement on Communication between the underwriter and broker takes to long for the underwriter to reply back by email or call to discuss issues on file. Christina Buchanan did a great job on closing side. - Susan - Valrico, FL
04/14/2022

I love using Caliber but we need to get those rates in line with other lenders so I use you exclusively. - Chad - Palmetto, FL
04/11/2022

James is a fantastic AE! He is very helpful. Most of the issues with this file were the borrower's fault, not Caliber. - Deborah - Apopka, FL
04/08/2022

great closing - Carole - Riverview, FL
04/08/2022

Thank you for the opportunity to tell Caliber how much we appreciate James and his team! He is always willing to go above and beyond. Always fanastic service! - Erica - Orlando, FL
04/07/2022

James has been very helpful in getting answers or clarification when needed. Things are moving much more smoothly since we had a new CRM assigned to our files. - Justin - Clearwater, FL
04/07/2022

I am very happy with the assistance that James provides and he is the main reason I have shifted almost all my loans over to Caliber recently. Unfortunately, I was disappointed in the initial underwriting. The file had to be switched from primary to investment early on after the borrower saw the error on the initial disclosures. New findings were not ran until approximately 2 weeks later, right before the closing date. This caused a few last minute conditions that delayed closing and hurt my relationship with my referral realtor partner. I will say Jonathan was responsive the last couple of days after we were conditioned at the last minute under the investment findings. I would strongly recommend having the initial underwriting reviewed by a senior UW, similar to the CTC review process. This is not the first time underwriting has been sub par initially. - Robert - Hudson, FL
04/05/2022

The entire process was smooth and stress free!! thank you james. I cant wait to keep sending loans your way. - Angelica - Miami, FL
04/04/2022

I love my team!! James and Debbie are the best!!! Always ready to help me. Thank you! - Veronica - Winter Haven, FL
04/04/2022

The appraisal took too much. And the submission portal is a little bit confusing. But the Live support is helpful. - Xiying - Tampa, FL
04/04/2022

We have only been working with James for a few months now. We find James to be a very responsive account representative. We are very happy that he was assigned to our account. - Michael - Orlando, FL
04/04/2022