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My closing was delayed a day, the CD was acknowledged at 8 PM Hawaii time, but since you go by Central time it was considered the next day so we were pushed back. Other lenders i work with allow us to use Hawaii time, i think this is something that Newrez needs to look at for loans in hawaii. This takes away 5 hours from us, i know its pretty easy to do these things on your phone, but not everyone has access to their phones constantly. I want to really stress how happy i am with your project review department, after first saying the condo project was inelligible, it was sent to management who worked with myself and the property manager to get the required documents and questions answered so that we could get the project approved. I thought i was going to have to switch lenders which would have delayed the closing even more. - Donald - Honolulu, HI
05/03/2023

Lori Fukumoto and her team performed well beyond my expectations. Closed a purchase loan in 10 calendar days from origination to funding. Newrez team members were very responsive and efficient in getting the loan to the finish line. Lori and her team are skilled at strategizing an committed to outstanding customer service. - Lisa - Kihei, HI
04/17/2023

I wish more than 5 documents could be uploaded to BP at submission. - Karen - KEAAU, HI
03/29/2023

Lori stayed with us every step of the way. Very helpful for my first loan submission. Thank you Lori :-) - Crystal - Honolulu, HI
03/02/2023

If pricing were in line with other lenders, I would take all my business to Lori at NewRez - Jacque - Ewa Beach, HI
03/02/2023

Lori and Heather is just awesome!. I highly recommend that Caliber/Newrez brings back heather as she makes our work streamline perfect. - Sam - KANEOHE, HI
12/09/2022

GREAT PROCESS AND THE TEAM WERE VERY HELPFUL AND KNOWLEBGEABLE. - Angelina - HANAPEPE, HI
12/09/2022

thank you CHL team - you guys rock! Clients were so happy and thankful to all of you Looking forward to our next file - Cathy - VOLCANO, HI
12/09/2022

I wish we could upload more than 5 documents at a time to BP. - Karen - PAHOA, HI
12/06/2022

Thanks to Lori for always jumping in when we needed clarification. Or for finding someone who could assist us. Great working with Lori! - Lisa - WAIPAHU, HI
12/06/2022

Very Happy with Lori and they Newrez team. Thank you all!!! - Eli - WAILUKU, HI
12/06/2022