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There were property issues that needed to be resolved in order to acquire adequate insurance that caused much delay as it was a cash-out submission to acquire funds to make the necessary repairs. Borrower had to accumulate funds which caused the loan to age before it could close. Thank God they were able to complete enough repairs to get the increased insurance coverage needed to close the loan. - Steve - Bunnell, FL
06/27/2022

none none none - Robert - Marion, NC
06/22/2022

It’s always a pleasure to work with Michael very knowledgeable and helpful. Thank you! - Rocio - NAVARRE, FL
06/03/2022

Mike was very helpful in the process of a non qm loan. I hadn't done one in ages. - Peggy - Harrison Township, MI
05/19/2022

Great experience! Everyone was super helpful in getting this to closing! - Dana - Orange Beach, AL
05/11/2022

I think it would be beneficial to have more communication via phone rather than the secure emails. It's nice with other lenders to not have to be tied to my computer constantly to see what is going on with my loans. - Mark - Orange Beach, AL
05/10/2022

Not much more I can say - Eddie - Palm Coast, FL
04/29/2022

He’s responsive - April - Wesley Chapel, FL
04/29/2022

Great experience! Michael Stuertz always helpful and responsive! - Liudmila - Las Vegas, NV
04/25/2022

Great experience - Ranada - Las Vegas, NV
04/24/2022

Michael Stuertz is an amazing AE and is always very focused on customer experience. It is for this reason despite a few disappointing experiences I continue to go back to Caliber! - Lamont - North Las Vegas, NV
04/20/2022

Everything was great - Tony - Monroe, NC
04/13/2022

Mike and his team do a great job - Jason - Kentwood, MI
04/12/2022

Caliber Home Loans is our first choice when selecting a Lender. Our AE Michael Stuertz is a great guy with a fantastic attention to detail, customer service, vast knowledge base and a can do attitude he is a pleasure to work with. All of the Caliber staff have been extremely helpful to our team. -Mike @ Skyloft Mortgage - Michael - WRIGHTWOOD, CA
04/08/2022

SmartSelf is a great option for SE borrowers! - Brandon - Grand Rapids, MI
04/01/2022

Michael Stuertz is and has always been a big help, great customer service. However, your underwriting department needs to do a MUCH better job of communicating, and keeping their word. - Theron - INGLEWOOD, CA
03/14/2022

Great to have Michael as our AE . - Renu - LAUREL, MD
02/14/2022

Michael is TOP NOTCH...Amazing AE! - Roy - Phoenix, AZ
01/27/2022

Michael is one of the best AE out there. - Elva - Phoenix, AZ
01/27/2022

Great team work! - Rocio - Saginaw, TX
01/21/2022