At Caliber Home Loans, Inc., we’re always looking to build new partnerships and technology to help our Brokers get ahead. In this competitive industry, we decided to bring BrokersUnited by Experience.com onboard. This move will provide our brokers with a powerful automated customer review platform featuring rankings, testimonials, survey feedback, social media sharing capabilities, and more.
Compete with larger lenders using free access to Experience.com tools, including a new robust customer experience and review platform.
That’s not all! We also provide free training, webinar access, and best practices.
- Go to https://brokersunited.com/caliber-home-loans/.
- Complete the sign-up form.
- Sit back and relax. Within 2-3 business days, you’ll receive a verification email to activate your account.
- Verify and activate your account.
- Now, surveys will automatically go out on all closed Wholesale Lender Partner transactions.
Once your account has been activated, you can look forward to:
- A public-facing reviews page
- Automated customer reviews through Lender Partners
- Automated social media sharing
- Training, webinars, and best practices
- Higher Google Search rankings
- A simple complaint resolution workflow
- Manual survey sending capabilities
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Caliber has implemented this tool for our own Loan Consultants and seen the following results within a year:
- The number of Google Reviews went from 77 to 7,561 with an average of 4.9 out of 5.
- BBB reviews increased from 78 to 410 with an average of 4.02.
- BBB accreditation improved to an A+.
- WalletHub increased by almost a full point to 2.9 in less than 3 months.
If you have any questions about BrokersUnited or your account once you are verified, visit https://brokersunited.com/help/ or email us at email@example.com with your questions.