Business backup is just a click away.

Meet our Caliber Brigade, Client Relationship Specialist, and Client Relationship Manager

Business Partners like you are on the front line of supporting borrowers as they try to finance their dream homes. To help support your growth and success, Caliber Home Loans, Inc. has created the Caliber Brigade, Client Relationship Specialist (CRS), and Client Relationship Manager (CRM).

A brigade of Caliber Wholesale team members are standing by to answer your loan-related questions, address your specific issues, and facilitate open lines of communication from pre- to post-loan submission processes.

Caliber Brigade

Onboarding and loan pre-submission

Get help with:

• Caliber Onboarding and training
• System issues, loan pre-submission questions, and escalations
• Comergence® and the annual recertification process
• Caliber technology, policies, and procedures

Caliber CRS & Caliber CRM

Post-loan submission activities

Get help with:

• Registration, underwriting, processing, closing, and funding
• Proactive communication and loan pipeline support
• Relationship building and maintenance through personalized messages, calls, and touchpoints
• Caliber technology, policies, and procedures

Contact your dedicated Account Executive to learn more about the Brigade today!