COPPELL, Texas, March 12, 2018 - Caliber Home Loans, Inc. ("Caliber"), America's fastest growing mortgage company, today announced the launch of a new mobile platform. Featuring three mobile phone apps customized for three user groups - borrowers, the Caliber sales force and their business associates - all users receive real-time information and the ability to respond from virtually anywhere. Caliber calibrates data from all three apps on the back end enabling efficient and effective communication across the loan process.
Caliber CEO Sanjiv Das said, "We customized each of these new mobile apps to provide user- friendly access to all touchpoints in the mortgage system. This greatly increases the efficiency of the process and will help us close loans even faster. And we're well-aware that today's consumers prefer to manage their finances via cell phone whenever possible.
"Caliber's investment in technology extends beyond our customers to our own loan professionals and business partners. Now each group has their own apps that plugs them into an interconnected digital platform that includes secure sharing of data with customers."
While digital technology is essential to keep up with the pace of the ever-evolving mortgage business, Caliber continues to offer high-touch service and personalized guidance from a distributed network of more than 1500 Loan Consultants around the country.
Caliber Home Loans for borrowers helps customers connect during originations and manage their loans after closing.
CaliberH2O for sales and brokers enables our business networks to communicate and respond in real time.
Caliber MyPipeline for real estate agents and builders provides access to shared borrowers' loan pipelines, keeping them in the loop during underwriting.
Before their loan closes: Prospects can search for a local Loan Consultant. After applying for financing, users can check their application's status and upload loan documents if requested.
After their loan closes: Caliber customers can view their account info, make payments and set up recurring payments. They can also edit their profile, view their escrow account and payment history, and request removal of private mortgage insurance (MI).
Caliber Loan Consultants, Wholesale Account Executives, approved brokers and non-delegated clients can search for appropriate loan products, find, price and lock loans and access off-sheet pricing. After a loan application enters the pipeline they can view the loan's contacts, key dates, loan conditions, status and disclosure history.
Real estate agents and builders can track their shared Caliber loan pipeline while out of the office. They can view each loan's status, key dates, contacts and comments and even view all loan notifications for their entire pipeline in a single screen. They may also search for Caliber Loan Consultants, view their info and contact them via email, phone or SMS in a few taps, and invite borrowers or potential borrowers to download the Caliber Home Loans mobile app.
Caliber Home Loans, Inc. (NMLS ID# 15622) is a privately-held financial services company with headquarters in Coppell, TX. The company is an approved Seller/Servicer for both Fannie Mae and Freddie Mac, an approved issuer for Ginnie Mae and is an approved originator and servicer for FHA, VA and the USDA. The company carries multiple servicer ratings from Standard & Poor's, Moody's, Fitch and DBRS. To learn more about Caliber, visit www.caliberhomeloans.com.
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